By Barry Jeffrey, Dec 18 2014 11:19AM
Selecting the right consultant for your business needs is not always easy. All consultants will claim to have a good level of knowledge of Lean, but this is not always enough. A good Lean Sigma Consultant will have built up a sound working knowledge over a number of years of actual implementation. It’s not enough for a consultant to have two or three successful clients. The implementation Lean techniques will be different for industry sectors and companies because the business environments vary significantly.
Look for consultants who have successfully implemented Lean in twenty or more companies in diverse industries. In addition to having solid implement experience, the best consultants will also have good corporate level experience and is well-grounded in the realities of the business world.
Secondly, credibility is vital as normally a good Lean consultant will spend significant time working at all levels of the organisation. This means he or she must be able to develop a good relationship with the organisation quickly. This is much easier when the consultant has an established level of credibility and a proven track record Take time to find out about previous accomplishments; the type of clients they have worked with to date; the length of time it took to achieve maximum results. A successful consultant must have the skills to convince employees at all levels, from the boardroom to the shop floor.
Remember that consultants have different capabilities and come in all sizes and shapes. Similar to any other profession, generally the best value is not always the least expensive. Low cost consultants may appear to offer value for money, and may be able to implement lean principles and transform your business practices to world-class operation, and could save you thousands. But the reality is this may also cost costing you millions in missed opportunities.
In Summary, you should only look for the best consultants with the skills and experience to achieve outstanding results. Make sure you choose the right Lean sigma Consultant for the right reasons. This will ensure that you have experts that will partner with you to ensure that you gain the maximum from the process of continuous business improvement and generate substantial returns not only in a short time, but also on an on-going basis, year on year.